Hiring a plumber can be a stressful experience, especially when you’re facing an urgent issue like a burst pipe or blocked drain. While most plumbers are honest professionals, there are a few who take advantage.
Always do your research
Start by checking online reviews on websites like Trustpilot or Checkatrade. Look for plumbers who are members of professional bodies such as the Chartered Institute of Plumbing and Heating Engineering, or are Gas Safe registered, if the job involves gas.
Get multiple quotes
Don’t settle for the first plumber you phone. Get a few quotes for the work. This will help you understand the going rate. Be wary of vague estimates and insist on a detailed, written quote.
Avoid cash-in-hand deals
While paying cash might seem like a way to save money, it often means no paperwork, no guarantee, and no comeback if things go wrong. Always ask for an invoice and pay by card or bank transfer to leave a paper trail.
What skills does a plumber have?
A plumber will repair, maintain and install pipes, toilets, sinks and dishwashers. A plumber carries out a wide range of tasks related to water and heating. According to plumbing professionals, the fastest and cheapest way to ensure radiators heat the room is to remove any objects in, on or under them.
What should I do if I have a leak?
Skilled plumbers work with copper pipe fittings because they are durable and resistant to corrosion. If a leak worsens, you can call a plumber who will quickly replace the damaged section with new copper pipe fittings.
Know your rights
Under UK consumer law, you’re entitled to services carried out with reasonable care and skill. If the job is substandard, the plumber must fix it or give a refund. Keeping records of invoices helps if you need to escalate the issue.
Don’t pay everything up front
Avoid plumbers who demand full payment before any work starts. A deposit may be reasonable, and most tradespeople will ask for payment on completion.
